Driving law

Using your phone while driving: the law for learners and new drivers

What the law says about phones, sat navs and other devices, the exceptions, why hands-free is not a free pass, and why one phone offence ends a new driver's licence.

Practise alertness questions
7 min read Written and reviewed by Niall Cullen, Approved Driving Instructor

Quick answer

  • It is illegal to hold and use a phone, sat nav, tablet or any device that can send or receive data while you drive. That includes when you are stopped at traffic lights or queuing in traffic.
  • The same law applies to whoever is supervising a learner driver.
  • You can get 6 penalty points and a £200 fine. A court can ban you from driving and fine you up to £1,000.
  • If you passed your driving test in the last 2 years, those 6 points mean you lose your licence. You then have to pass the theory test and the practical test again.

For most drivers, a phone offence is 6 points towards the 12 that can lead to a ban. For a new driver it is the whole allowance in one go. That is the part worth understanding before you ever reach for a phone in the car.

This guide follows GOV.UK and the Highway Code, which cover England, Scotland and Wales. Where the Highway Code says MUST or MUST NOT, that is the law. Where it says should, or gives advice, that is guidance - and this guide says which is which.

What the law says

GOV.UK puts it plainly: you must not use a device in your hand for any reason, whether it is online or offline. That means no texting, no calls, no photos or videos, and no browsing. It covers a phone, a sat nav, a tablet, or any other device that can send or receive data.

The law still applies when you are:

  • stopped at traffic lights;
  • queuing in traffic;
  • supervising a learner driver;
  • driving a car that turns its engine off when you stop moving;
  • holding and using a device that is offline or in flight mode.

Highway Code rule 149 closes two more gaps. You MUST NOT pick up a phone while driving to dial a number and then put it in a holder for the call. And you MUST NOT pick up and use a hand-held phone while you are stationary in traffic.

The exceptions

GOV.UK lists four situations where you can use a device held in your hand:

  • To call 999 or 112 in an emergency, when it is unsafe or impractical to stop.
  • When you are safely parked.
  • To make a contactless payment in a vehicle that is not moving, such as at a drive-through. The Highway Code adds that you MUST receive the goods or service at the same time as paying, or after.
  • To park your vehicle remotely with an app or device. The Highway Code says the app or device MUST be legal.

Hands-free is legal, but it is not a free pass

You can use a device hands-free, as long as you do not hold it at any point while you use it. GOV.UK gives examples: a Bluetooth headset, voice commands, a dashboard holder or mat, a windscreen mount, or a built-in sat nav. Wherever it sits, the device must not block your view of the road and traffic ahead.

You must also stay in full control of your vehicle at all times. GOV.UK says the police can stop you if they think you are not in control because you are distracted, and you can be prosecuted. Not having a full view of the road and traffic ahead, or proper control of the vehicle, can mean 3 penalty points.

Then there is the advice. Highway Code rule 149 says hands-free equipment is also likely to distract you, and that it is far safer not to use any phone while you drive. It suggests finding a safe place to stop first, or letting calls go to voicemail and listening later. That part is guidance rather than law, but it is good guidance.

Why one phone offence ends a new driver's licence

GOV.UK says your licence is cancelled (revoked) if you get 6 or more penalty points within 2 years of passing your test. Holding and using a phone can bring exactly 6 points. GOV.UK's phone guidance spells out what that means: you also lose your licence if you passed your driving test in the last 2 years.

  1. Your full licence is cancelled

    This is not a ban with an end date. The licence you passed for stops being valid.

  2. You apply for a new provisional licence

    GOV.UK says you have to apply and pay for it, and you are a learner again: L plates, and a supervisor whenever you drive.

  3. You pass the theory test again

    Both parts, at £23 to book on GOV.UK.

  4. You pass the practical test again

    A car driving test costs £62 on weekdays and £75 on evenings, weekends and bank holidays - plus whatever lessons it takes to get back to test standard.

If you have passed but not yet sent off for your full licence, the rule still applies. GOV.UK says you must retake both parts of the test, and you can use your current provisional licence to take them.

A phone offence is recorded with the code CU80. GOV.UK says codes in that group usually stay on your driving record for 4 years from the date of the offence.

If someone is supervising you

GOV.UK says it is illegal for a friend or family member to use a mobile phone while they are supervising you. Highway Code rule 149 says the same about anyone supervising a learner: they MUST NOT use a hand-held phone or similar device for any purpose. Their job is to watch the road with you, and the law bans a phone in their hand just as it bans one in yours.

If they need to take a call, the answer is the same as it would be for you: find somewhere safe and legal, park, and then use the phone.

Sat navs, including on your test

A sat nav in a mount or built into the car is hands-free, so it is legal to follow. Rule 150 still asks you not to be distracted by maps or screen information while you drive, and to find a safe place to stop if you need to deal with it. In practice that means setting the route before you move, not at the first red light.

On your driving test, if you are asked to follow a sat nav, the examiner provides it and sets it up. GOV.UK says you cannot use your own.

Habits that keep you inside the law

Most of these are habits rather than legal requirements. They are simply the easiest ways never to be tempted.

  • Set your route and your music before you pull away.
  • If you use your phone as a sat nav, put it in a holder that does not block your view of the road, and fix it there before you set off.
  • Turn on your phone's driving or do not disturb mode, or put the phone out of reach.
  • Let calls go to voicemail. If something cannot wait, stop somewhere safe and legal first.
  • If you have a passenger who is not supervising you, ask them to handle the navigation and the messages. Whoever is supervising a learner must not use a hand-held phone at all.

Frequently asked questions

Can a new driver lose their licence for using a phone while driving?

Yes. Holding and using a phone while driving can bring 6 penalty points and a £200 fine, and GOV.UK says a driver's licence is cancelled if they get 6 or more points within 2 years of passing their test. They then have to apply for a new provisional licence and pass both the theory test and the practical test again.

Is it illegal to use your phone at traffic lights?

Yes. GOV.UK says the law against holding and using a phone or other device while driving still applies when you are stopped at traffic lights or queuing in traffic. You can only use a device in your hand when you are safely parked, or in one of the other exceptions: a 999 or 112 call in an emergency when it is unsafe or impractical to stop, a contactless payment in a vehicle that is not moving, or parking remotely.

Can learner drivers use their phone as a sat nav?

Yes, hands-free - for example in a dashboard holder or windscreen mount. You must not hold it at any time while you use it, and it must not block your view of the road and traffic ahead. You must also stay in full control of the car. On the driving test itself, the examiner provides the sat nav and GOV.UK says you cannot use your own.

Can the person supervising a learner driver use their phone?

No. GOV.UK says it is illegal for the friend or family member supervising a learner to use a mobile phone while they supervise, and Highway Code rule 149 says anyone supervising a learner driver must not use a hand-held phone or similar device for any purpose.

Is it legal to use a phone hands-free while driving?

Yes, as long as you do not hold the device at any time while using it and it does not block your view of the road. You must still stay in full control of the vehicle; the police can stop and prosecute you if they think you are distracted, and a lack of proper control or full view of the road can mean 3 penalty points. Highway Code rule 149 also advises that hands-free equipment is likely to distract you and that it is far safer not to use a phone while driving.

Do penalty points on a provisional licence count after you pass?

Yes. GOV.UK says penalty points on a provisional licence that have not expired are carried over to your full licence when you pass. Your licence is then cancelled if further points take your total to 6 or more within 2 years of passing your test.

Part of a topic guide

The law for learners and new drivers

Part of Driving Mastery's guide to the rules that apply to learner and newly qualified drivers - phones, penalty points and where a learner may drive in England, Scotland and Wales, and Northern Ireland's graduated driver licensing.

The other way to lose points

Know the limit on every road

Speeding points count towards the same 6 as a phone offence. The signs, and what national speed limit means for a car.

UK speed limit signs explained
Before your test

How independent driving works

When you follow a sat nav, when you follow signs, and how the drive is marked.

What happens on your driving test

Driving Mastery's learner guidance is written and reviewed by Niall Cullen, a UK approved driving instructor, so it stays practical, safe, and grounded in real driving lessons.