Module 11 of 17
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Incidents, Emergencies & First Aid
Protect people first at breakdowns and incidents, contact emergency services effectively and provide proportionate first aid.
Reviewed against official GOV.UK guidance on 21 June 2026
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What you will learn
- Make an incident scene safer without creating another hazard.
- Respond correctly to emergency vehicles and breakdowns.
- Prioritise life-threatening first-aid needs.